There are many possible reasons why you may not be able to log into this site. Below are some of the most common problems with suggestions on solving them. Important: Please note that your username, email address, and/or password for this site will not be the same as those used for the AACN site unless you have specifically configured them to be so.
1. You may be using an incorrect password. Please be careful since the site will lock you out for 30 minutes if you enter an incorrect username/password combination five times. To prevent this from happening, you should reset your password if you cannot log in after three attempts. Once you reset your password and are logged in, you may change your password to something more memorable.
2. You may be using an incorrect username or email address. If you believe that you have an account but cannot recall your username or email address, enter it into the password reset box. If the site does not recognize the email address or username that you entered, you will see a message: “There is no user registered with that email address.” If that happens after you have tried 1-3 plausible email addresses or usernames, then it is likely that you do not have an account and should register for one (which is free).
3. We’re happy that you’re visiting our site, but we may not recognize you. Believe it or not, some people get us confused with other professional associations such as INS, NAN, ABPP, etc.
4. Finally, there may be other reasons why you cannot log in that are not listed here. If you have tried everything else, then please contact us for assistance.